Comfortable room with great food. Free Wi-Fi good, but lacked a game room.

A beautiful family retreat

The picturesque lobby with stunning chandeliers set an elegant mood upon arrival. The kids adored their playful tent, and we enjoyed the warm pool every day.

The breakfast staff seemed overwhelmed, and our order took far longer than expected. The room had a slight warmth issue that lingered throughout our stay.

Family stay with unforgettable service

The staff were exceptional especially a lovely lady named Elaine who arranged a surprise birthday cake for my partner during dinner. The pool was a highlight for us, warm and immaculate, perfect for the kids to enjoy.

It was a bit pricey but worth it for the experience we had.

omg, this hotel is sooo nice! the pool is amazin and the staff are, like, super kind—best ever. our family room was fab with a teepee for the kids and a smart tv for me to watch my shows. the breakfast was yummm and u can have as much as u want. perfect location too, right near the river for fun!

but we waited too long for our ice cream and my husband's dinner was missing at first. some things seemed a bit chaotic with the service.

Child-friendly facilities, warm swimming pool, convenient internet access

Cleanliness of the pools and changing facilities could really use a thorough inspection!!! Poor air conditioning in multiple rooms indicates a significant maintenance issue that should be addressed urgently!!! Consider improving staff training to enhance service quality!!!

Had a fab stay overall, but the heating in our room was a bit dodgy. Highlight was the friendly staff, especially Siobhan, who made our meals special!

Great family getaway!

Foyer was spacious and cozy, perfect for chilling. The kids loved the warm pool, and breakfast had tasty options. Big shoutout to the staff who were super friendly and made us feel really welcome! Although the room was a bit too warm for us, overall, we had a blast.

Spacious Standard Family Room, great indoor swimming pool, but slow service during dinner.

great stay but breakfast service needs improvement

The family double room was spacious and comfortable, making our stay pleasant. The warm pool was a hit with the kids, it provided a perfect space for relaxation. Breakfast offered a nice variety. I appreciated the effort to provide vegan options, which enhanced the dining experience.

Had a blast with friends! The pool was spotless and perfect for relaxing after exploring nearby attractions. Enjoyed the buffet breakfast. it was a nice touch that it was served fresh behind the counter. The staff were friendly and attentive, which really made our stay special.

It would be better if they communicated this upfront.

I just spent two nights in a family double room and was pleasantly surprised by the spaciousness and comfort of the room. the pool was an enjoyable experience, although a tad cold. I’d definitely come back!

Unforgettable Spa Experience!

The Spa Signature package left me feeling rejuvenated. Laurel's expert massage and facial truly stole the show. Make sure to book early, as spa slots fill up fast! Enjoyed the warm pool afterwards, a perfect way to unwind with the family.